Review it. Assess it. Fix it.

Join us in advocating for a fairer and more equitable bylaw enforcement system in the City of Surrey.
 
Surrey's bylaw complaint system has a documented gap that enables targeted harassment.
City Management has the authority to close it. We are asking them to do exactly that.

 

The bylaw complaints process exists to uphold community standards — not to settle personal scores.
With no corroboration requirement and no mechanism to flag repeat complaints against the same neighbour.
The current system can be, and is, used as a tool of harassment.
Residents deserve better. So does the City.

Actions for change!

The ask is straightforward: review the proposal, assess what it takes to implement it, and amend the policy. No new staff. No new technology. Just a fairer system that protects residents and restores public confidence in bylaw enforcement.

The impact of current enforcement

Surrey's bylaw complaint system was designed to protect communities — not to be weaponized by one neighbour against another. Too many Surrey residents have experienced repeated, targeted complaints filed by a disgruntled neighbour, with the City unknowingly serving as the instrument of that harassment.

It's time for a system that can tell the difference!!!

     Support Bylaw Reform

The City of Surrey prides itself on equitable, community-focused governance. However, the bylaw complaint system, as currently structured, contains a gap that enables interpersonal targeting to proceed under the cover of administrative process.

The proposed Framework is a measured, low-cost, precedent-backed reform that aligns subjective complaint enforcement with community-level impact rather than individual grievance.

This is not a proposal to weaken bylaw enforcement. It is a proposal to make it fairer, more efficient, and more resistant to abuse, outcomes that serve residents, officers, and the City’s institutional integrity alike.

Share your story: surreybylawreform@gmail.com